Sessional Ombudsman, Banking and Finance

• Assist with complex and significant banking and finance disputes
• Draw on AFCA’s specialist resources, research capability and dispute resolution framework
• Collaborate with experienced Ombudsmen, lawyers and industry experts
• Deliver independent, fair and balanced decisions
• Apply sound judgement and analyse complex legal issues
• Help resolve matters significant to consumers, small businesses and the financial services sector
• Work on a per-engagement basis

• Accomplished senior lawyer, former Partner, barrister, executive legal leader or banking and finance professional
• Deep industry expertise, sound judgement and a strong track record of achievement
• Experience navigating complex legal and commercial issues
• Experience in banking regulation, Banking Codes of Practice, contract law, insolvency, securities, lending and dispute resolution
• Ability to thrive in a flexible, per-engagement environment
• Ability to communicate with influence and empathy
• Ability to balance independence with collaboration
• Commitment to fair, objective outcomes and the highest standards of integrity and impartiality
• Legal qualifications
• Substantial senior-level experience within banking and finance, a tribunal, regulator, external dispute resolution scheme or related environment

• Flexible work options
• Thoughtful benefits
• Opportunities to deepen expertise
• Gold AWEI Accreditation 2025 recognising LGBTQ+ workplace inclusion
• Accredited Family Friendly Workplace supporting work-life balance and inclusivity
• Hybrid working and flexible arrangements
• Flexible public holidays
• Gender affirmation leave
• Women’s health leave
• Bonus paid time off over the end-of-year holiday period
• Three-year Board-appointed term role