Cloud Engineering Analyst

• Provision and maintain cloud resources using approved configurations and change procedures
• Support virtual machines, storage, networking, identity permissions, and services hosting WBL applications
• Monitor availability, performance, and resource usage; troubleshoot issues and escalate service disruptions
• Maintain backups and assist with restore testing and disaster recovery exercises
• Apply approved patches and security settings; work with Cybersecurity to address vulnerabilities and access issues
• Use scripts and infrastructure templates to automate repeatable tasks; document and test changes before deployment
• Track cloud spending, identify unused or oversized resources, and recommend cost improvements
• Maintain infrastructure records and operating procedures
• Coordinate deployments and support with development and Help Desk teams
• Meet performance measures including timely issue resolution and escalation, reliable deployments, successful restore tests, accurate documentation, and completion of security and cost improvement tasks

• Strong spoken and written English, including the ability to explain technical issues clearly and write accurate documentation
• Foundational knowledge of cloud computing, networking, DNS, identity and access management, and Windows or Linux administration
• Practical exposure to a cloud platform through coursework, labs, personal projects, internships, or employment; prior professional experience is not required
• Basic scripting skills in PowerShell, Python, or a similar language
• Ability to troubleshoot systematically and follow change procedures
• Relevant education, technical training, or equivalent demonstrated skills
• Careful handling of confidential information
• Hands-on Microsoft Azure exposure, including virtual machines, containers, virtual networks, storage, Azure Monitor, and Microsoft Entra ID
• Familiarity with Bicep or Terraform, Git, and automated deployment workflows
• Azure certifications or related training
• Exposure to application hosting, containers, or cloud cost management
• Availability during U.S. Eastern business hours
• Reliable internet connection
• Dedicated workspace
• Ability to work independently and communicate consistently with a distributed team

• Compensation in USD
• Paid time off (PTO)
• Fully remote work environment