Education Advisor – Portuguese, Spanish Speaker

• Manage prospective student enquiries and support sales activity in the Brazilian and Colombian markets, with potential support for the wider Latin American market
• Respond to sales enquiries received by phone, email, website, social media, Google Ads and online directories
• Understand prospective students’ needs and advise them on suitable courses, study destinations and the enrolment process
• Maintain accurate and up-to-date records in the company CRM
• Follow up with prospective students, manage an active sales pipeline and work towards agreed targets
• Support marketing and business development activities in the Brazilian and Colombian markets
• Provide customer service to students and partners, resolving routine issues and escalating matters when needed
• Follow internal processes and collaborate with Direct Sales, Admissions, Marketing and school teams
• Ensure communications are clear, accurate, timely and professional to support a positive student journey

• Fluency in written and spoken English, Portuguese and Spanish
• Previous sales experience, ideally in the education industry, study-abroad sector or a related service environment
• Experience communicating with customers or students from different cultural backgrounds
• International study or work experience is an advantage
• A third language is desirable
• English proficiency beyond the required level or another additional language is an advantage
• Customer service experience is desirable
• Strong written and verbal communication skills
• Ability to build rapport and conduct effective sales conversations
• Well organised and accurate, with the ability to manage a varied workload, multiple enquiries and follow-up deadlines
• Comfortable working towards goals and sales targets and managing priorities in a fast-paced environment
• Confidence using digital communication tools and CRM systems
• Eligibility to work as a contractor (freelancer) in the country of residence

• Commission
• Remote work
• Opportunity to contribute to Bayswater Education’s one-for-one social mission