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Data Access Manager

Sobre el puesto

• Serve as the primary point of contact for prospective clients during the data access and integration phase of the sales cycle
• Partner with Revenue and Analyst teams to coordinate platform access for marketing audits
• Manage prospective client onboarding environments
• Maintain and evolve Access & Integration materials
• Update internal documentation as platform access processes change
• Use AI technologies to enhance and optimize Access & Integration processes
• Leverage Power Digital's nova ecosystem for departmental work
• Track access request velocity, first-touch completeness rate, and integration completion rate

• Advanced proficiency in spoken and written English is required
• Experience guiding clients or customers through onboarding processes and conducting effective training sessions
• Background in addressing and resolving customer issues, ideally in a technical or software-related context
• Familiarity with analytics tools for customer data analysis and reporting
• Experience using Google Sheets for administrative tasks
• Familiarity with Google Analytics, Google Ads, Meta Ads, TikTok Ads, Pinterest Ads, HubSpot, Salesforce, Klaviyo, Shopify, or similar platforms is a plus
• Familiarity with marketing and financial KPIs is a plus

• Equal Opportunity Employer
• People-first culture valuing diversity, inclusion, and varied backgrounds and experiences