Insurance Customer Service Representative

• Handle customer inquiries in the insurance sector in writing
• Operate all functions of customer-specific IT systems
• Ensure customer satisfaction
• Maintain customer relationships
• Support insurance customers with their inquiries
• Identify suitable solutions
• Ensure a positive service experience

• Experience in customer service and/or knowledge of the insurance sector
• Knowledge of motor vehicle insurance is an advantage
• Commercial training and/or relevant knowledge desirable
• Strong communication skills
• Very good written and spoken German
• Excellent ability to learn quickly and a solution-oriented approach to work
• Good PC skills
• Working hours: Monday to Friday, 8:00 a.m. to 5:00 p.m.

• Gross salary of €2,410.00 for full-time employment
• Comprehensive, paid onboarding and training
• Collaborative, first-name workplace culture
• Attractive employee discounts through various discount portals
• Employer-supported savings benefits
• 100% remote work
• Back-office focus with predominantly written communication and very few phone calls