Professional Services Engineer

• Contribute to the implementation of VidiNet Media Asset Management solutions in customer environments
• Work with customers to understand requirements and support solution design
• Configure and support media workflows, including ingest, processing, metadata, and distribution
• Assist with system integrations, including third-party media and broadcast systems
• Support REST API-based integrations with external systems
• Participate in system configuration, testing, and go-live activities
• Collaborate with Product, Engineering, and QA teams to support delivery outcomes
• Deliver or support customer workshops, documentation, and knowledge transfer
• Contribute to improving delivery practices and implementation processes

• Experience in Professional Services, Solutions Engineering, System Integration, or similar roles
• Experience contributing to technical delivery projects in IT, software, or media environments
• Degree in Engineering, Computer Science, or related field, or equivalent experience
• Familiarity with media or broadcast workflows
• Hands-on experience designing or configuring BPMN workflows (e.g., Camunda or similar workflow engines)
• Understanding of APIs, system integrations, or web services
• Knowledge of SQL or data-driven systems
• Experience with at least one programming or scripting language (e.g., JavaScript, Python, Java, C#)
• Exposure to Linux or containerized environments (e.g., Docker)
• Familiarity with cloud platforms (e.g., AWS)
• Fluency in English (written and spoken)
• Clear communication and willingness to work with customers and teams
• Ability to explain technical concepts in a simple and structured way
• Collaborative and team-oriented approach
• Problem-solving mindset and attention to detail
• Ability to manage priorities in a dynamic environment
• Interest in learning and developing new skills