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Middle/Senior Business Intelligence Analyst

Sobre el puesto

• Support the Commercial team with data-driven decision-making by delivering actionable insights and performance analysis
• Review, optimize, and drive client acquisition and rewards programs across both supply and demand sides of the business
• Analyze product usage, customer behavior, acquisition funnels, and client lifecycle data to identify opportunities for growth, retention, and monetization
• Partner with Product, Data, Sales, and Finance teams to evaluate how product initiatives and new features influence commercial performance
• Conduct cohort, segmentation, funnel, and performance analysis
• Introduce and standardize methodologies for client referral programs
• Analyze the customer acquisition journey and implement a unified client lifecycle framework and common business definitions
• Support the development, review, and company-wide rollout of key performance indicators
• Provide sales projections and commercial performance analysis across global markets
• Prepare quarterly sales forecasts as part of the regular business planning cycle
• Define and implement metrics to evaluate commercial performance and monitor strategic initiatives
• Forecast, assess, and track the performance of new projects and individual campaigns led by commercial teams

• Bachelor's or Master's degree in Business Analytics, Engineering or a related field
• Minimum of 5 years of relevant professional experience in business analysis, commercial analytics, or a similar role
• Prior experience working with commercial or sales teams in medium to large organizations is highly preferred
• Strong hands-on experience with SQL and BI tools such as Tableau or Power BI
• Experience with dashboard development and translating business needs into effective visual reporting
• Industry experience in fintech, e-commerce, digital marketing, or digital technology is strongly preferred
• Demonstrated ability to work with commercial data, generate insights, and support strategic decision-making
• English - Advanced
• Ukrainian - Fluent (nice to have)

• Openness, transparency, and a shared drive for excellence
• People-first environment
• Opportunities to grow together in a dynamic environment