Payroll Specialist

• Become an expert on W2 payroll, the Wonoloer experience, and processes supporting W2 workers
• Use Zeal, Wonolo Wizard, and Hypertrack, and drive SLA improvements through rapid execution
• Ensure accurate worker onboarding and payroll-system data entry
• Validate payroll hours, reconcile time, and analyze payroll entries for weekly Wednesday payroll completion
• Contact workers by email and SMS to verify meal breaks
• Process bonuses, manage sick leave, and handle payroll adjustments
• Report bugs and coordinate solutions with Tech, Service Operations, Enablement, Finance, and Central Ops stakeholders
• Respond to payroll support inquiries and discrepancies
• Collaborate on efficiency and process-quality improvement goals
• Promote team morale, engagement, and schedule adherence
• Perform other duties supporting W2 operations
• Identify manual workflows and rebuild them to be AI-native

• 5+ years of accounting experience, including cash management and reconciliations
• Analytical mind with a high level of accuracy and attention to detail
• Proficient in MS Office with advanced Excel skills (e.g. Vlookup/Xlookup, Pivot Tables, Arrays)
• Strong communication and interpersonal skills to collaborate across departments
• Ability to thrive in a dynamic environment and change priorities quickly
• Strong enthusiasm for continuous learning and professional development
• Demonstrated commitment to process improvement and operational efficiency
• Hands-on experience with AI tools (ChatGPT, Claude, Gemini)
• Nice to have: experience with Zeal, 123Form, Unbounce, Zapier, Dialpad, or Iterable
• Nice to have: experience managing JIRA and other tools

• The opportunity for growth in a mission-driven and well-funded start-up
• Health insurance for the principal member including dental and vision
• Company laptop
• Paid time off, Holiday pay, and Unpaid time off
• Access to no-cost on-demand mental health support, including counselling, mindfulness and meditation, and well-being courses
• Ability to work from anywhere in the Philippines (no more commutes!)
• Team outings, happy hours, company off-sites, and more!