Tech Customer Expert, Trilingual English B1, French B2

• Support customers remotely
• Respond to customer inquiries
• Provide clear and friendly guidance
• Deliver effective solutions across different service scenarios
• Understand customer needs
• Handle information responsibly
• Ensure a smooth and positive customer experience in every interaction

• Bachillerato / Educación Media
• No professional experience required
• English B1
• French B2
• Trilingual communication skills
• Customer-focused approach
• Ability to respond to customer inquiries and provide clear guidance
• Ability to handle information responsibly
• Availability for schedules: TRN L-S 8am–3:30pm / OPS 9:00am–4:30pm
• Remote work from any city in Colombia

• Work schedules of 42 hours per week, designed to support work-life balance
• Performance-based bonuses
• Indefinite-term contract for long-term stability
• Access to the exclusive Gaming Arena
• Employee fund benefits supporting financial wellbeing
• 2 days off