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Product Manager – Trust & Safety

Sobre el puesto

• Own product and technical delivery of compliance and safety initiatives across EverAI platforms
• Translate safety policies, legal requirements, incident findings, and user feedback into product requirements, acceptance criteria, and engineering work
• Drive initiatives from problem definition through implementation, testing, launch, and ongoing improvement
• Own product improvements to internally developed moderation systems, including EverGuard
• Partner with Engineering and AI/ML teams on detection capabilities, moderation rules, thresholds, and interventions for user inputs and AI-generated outputs
• Lead the lifecycle of third-party safety partnerships and integrations
• Establish safety dashboards and recurring quality assurance to identify emerging issues and measure T&S effectiveness
• Own red teaming and adversarial testing for moderation systems and product safeguards
• Track testing findings through remediation, retesting, and closure
• Establish and run trust and safety reviews for new features and material changes to existing features, models, and integrations
• Identify foreseeable misuse, affected users, and appropriate safeguards during product design
• Coordinate product and engineering responses to significant safety issues with incident management, policy, and user support colleagues
• Work directly with the CTO and Legal & Safety Lead to shape the safety product function

• Experience making data-driven product decisions aligned with legal and ethical standards
• Experience with A/B tests, product experiments, data deep-dives, or lightweight user research
• Ability to assess risks associated with user-generated content, transactions, and interactions
• Understanding of content moderation, automation, machine learning, human review, and user reporting
• Experience working with trust and safety and compliance requirements for consumer-facing products
• Ability to work cross-functionally with engineering, legal, operations, and customer support teams
• Fully fluent and comfortable in English
• Comfortable working with and leveraging AI tools
• Ability to test and autonomously handle discussions with third-party tools and integrations
• Comfortable with ambiguity and taking ownership of outcomes
• Comfortable building products based on uncensored models and content
• Comfortable reviewing and discussing uncensored AI-generated content and NSFW material
• Previous legal/compliance education is a bonus
• Professional experience or interest in AI is a bonus
• Experience with consumer-facing features, particularly in entertainment or gaming, is a bonus

• Fully remote work-from-anywhere arrangement
• 4 weeks (20 working days) of paid time off per year
• Annual in-person meetup
• Monthly allowance of 100 USD for health insurance expenses
• Unlimited 1:1 sessions with psychologists and lifestyle experts through OpenUp, available to up to three family members
• Co-working space budget up to twice per month, at 35 EUR / 40 USD per visit
• Learning budget for courses, books, conferences, events, or certifications
• Company laptop
• Monitor budget up to 250 USD
• Keyboard/mouse/mic/headphones budget up to 150 USD
• Premium access to ChatGPT, Hugging Face, Claude Code, and other necessary AI tools
• Flexible contract structure, with B2B preferred
• Annual gross compensation range includes any applicable target bonus