Content Team Lead

• Lead, manage, coach, and grow a team of 6 copywriters
• Conduct 1:1s, provide feedback, support career development, and hire when needed
• Set expectations for output, quality, and ownership
• Build an open feedback and improvement culture
• Own editorial standards for accuracy, depth, voice, structure, and product truth
• Review and edit content before publication
• Improve team capability and reduce dependence on individual review
• Keep content aligned with brand voice and product functionality
• Use AI tools to improve content workflow speed and quality
• Collaborate with SEO on keyword strategy, topic clusters, briefs, and content refreshes
• Optimize content for classic search and LLM answers through structure, entities, citations, and freshness
• Coordinate with web, technical SEO, and design teams on publishing, templates, internal linking, and site performance
• Partner with Product Marketing and Sales to reflect customer problems and support the buying journey
• Translate team OKRs into quarterly content plans and weekly execution rhythms
• Track rankings, LLM visibility, organic traffic, conversions, and content-generated pipeline
• Review results, scale effective work, stop ineffective work, and report on performance
• Recommend future content investment priorities

• 3+ years in content for B2B SaaS
• At least 1 year leading writers or a content team
• Proven track record of content driving measurable traffic, conversions, and pipeline results
• Strong SEO knowledge
• Interest in how LLMs and AI search select and cite content
• Excellent English editing skills
• Data-driven approach
• Comfortable with GA4, Search Console, Ahrefs/Semrush or similar tools
• Experience working with OKRs
• Builder mindset and openness to feedback
• Nice to have: experience in telephony, VoIP, contact center, CX, or sales technology
• Nice to have: experience with HubSpot CMS
• Nice to have: experience building AI-assisted content workflows
• Additional languages are a plus

• Unlimited PTO
• Fully remote option or work from a European hub, depending on the team
• Flexible hours
• Recurring 1-on-1 sessions with a resident coach
• Transparent job-leveling framework and career progression
• Path to equity earned over time based on seniority, tenure, and impact
• Four extra company-wide days off per year (Recharge Fridays)
• Up to €5,000 per referral
• Two offsites per year
• Annual CloudTalk swag