Senior AWS Developer, Products

• Build Pulse's AI core, including conversation ingestion, topic detection, LLM-based evaluations and scoring, PII redaction, and insights/recommendation capabilities
• Develop on Amazon Bedrock, including model invocation, Agents, AgentCore, Knowledge Bases/RAG, and Guardrails, plus third-party LLM APIs
• Design and build Pulse's MCP server and agentic interfaces
• Engineer agent observability through session/trace capture, evaluation harnesses, quality scoring, and production health metrics
• Build the supporting serverless backend using Lambda, API Gateway, DynamoDB, Aurora/RDS, S3, Kinesis, and Step Functions
• Own AWS CDK product infrastructure and reusable hardened constructs for customer-owned AWS accounts
• Own the Amazon Connect integration layer, including CTR, Contact Lens, agent event streams, Lex bots, and contact flow touchpoints
• Drive security posture through Cognito/OIDC authentication, IAM least privilege, encryption, SAST/DAST/CSPM remediation, and third-party security assessments
• Lead code reviews, mentor developers, and take technical ownership of product epics

• Minimum 5+ years of experience
• Strong hands-on programming in Python and/or TypeScript/Node.js
• Hands-on GenAI/LLM application engineering, including prompt design, RAG, structured outputs, LLM-as-judge evaluation, guardrails, and token/cost optimization
• Experience with Amazon Bedrock or equivalent LLM platforms in production workloads
• Deep experience with AWS serverless architecture, including Lambda, API Gateway, DynamoDB, S3, and EventBridge/Kinesis
• Experience with AWS CDK or CloudFormation and CI/CD pipelines
• Amazon Connect experience, including contact flows, Lex, and CTR/Contact Lens data streams
• AWS Developer or Solutions Architect certification at Associate or Professional level
• Experience building AI agents using Amazon Connect, Lex, and Bedrock
• Experience building and operating REST APIs and event-driven integrations across multiple systems
• Security-minded development experience with IAM, Cognito, KMS encryption, VPC/network design, and secure SDLC

• Remote work options
• Flexible working arrangements
• Potential travel commitment of up to 25% for certain roles
• Company town halls and meetings
• Team celebrations and social events