VIP Institutional Growth & Operations

• Help identify and research high-potential institutional, broker, and VIP prospects
• Support growth initiatives, prospect lists, account expansion plans, and reactivation of dormant high-value accounts
• Assist POCs and the growth team with client proposals, incentive structures, and follow-ups
• Coordinate operational workflows between growth, middle office, and support functions to reduce onboarding and activation friction
• Produce daily and weekly reports on client volume, concentration, activation, and program performance
• Pull and sanity-check data from internal data warehouses and BI tools, flagging anomalies early
• Support ad-hoc analysis for growth and product teams
• Partner with Product, Compliance, and Legal on client eligibility and incentive setup
• Maintain product documentation, process playbooks, and internal knowledge bases
• Identify repetitive manual steps and suggest process improvements or automation

• Current university students and recent graduates may apply
• 0–2 years of experience (internships count) in operations, business/commercial analytics, product ops, growth, or a related function
• Strong attention to detail and comfort working with numbers, thresholds, and structured criteria
• Working proficiency with spreadsheets
• Basic SQL or a clear willingness to learn quickly
• Clear written communication, able to summarize data and decisions crisply for stakeholders
• Highly organized; able to juggle recurring deadlines and batch processes without dropping details
• Based in the UAE or able to work effectively on a UAE-aligned schedule (remote)
• Familiarity with crypto, exchange, or fintech products and VIP or institutional client programs is nice-to-have
• Understanding of trading mechanics (spot/futures, maker/taker, fee tiers, rebates) is nice-to-have
• Exposure to BI tools and data warehouses is nice-to-have

• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
• Opportunities for career growth and continuous learning
• Networking and development opportunities
• Transferable skills development