Scheduling Support Agent

• Make 250 to 300 calls a day through an auto-dialer
• Spark homeowners' interest in lowering their energy bill and book home assessments
• Turn objections into opportunities and keep conversations going
• Adapt tone and style to connect with people across different US regions
• Follow scripts and SOPs and keep activity updated in Salesforce
• Hit weekly goals and climb the team leaderboard
• Improve skills through coaching, call reviews and feedback
• Complete a one-week training program, review recorded sales calls and pass a final assessment

• Excellent English communication skills
• Great listening skills and ability to adapt tone to different people, accents and personalities
• Up to 1–2 years of experience in call center, customer service or sales-related roles; recent graduates and career starters welcome
• Positive, resilient mindset
• Coachable and curious
• Self-motivated and disciplined enough to work from home
• Own reliable computer and stable, high-speed internet connection
• Based in Latin America
• Experience with cold calling, appointment setting or lead generation is nice to have
• Previous experience talking with US customers is nice to have
• Familiarity with Salesforce or auto-dialers such as Five9 is nice to have

• Base salary plus commissions; top performers can double their monthly income through commissions
• Real growth opportunities
• Professional sales training and hands-on coaching
• 100% remote work from anywhere in Latin America
• Fun, competitive culture with leaderboards, challenges and recognition for top performers
• All the tools you need
• Vacation: 10 business days a year
• Holidays: 5 National Holidays a year
• 5 Company Holidays a year
• Parental Leave
• Health Care Reimbursement
• Active Lifestyle Reimbursement
• Quarterly Home Office Reimbursement
• Payroll Deduction Purchase Plans
• Longevity Bonus
• Continuous Learning Bonus
• Access to Training and Professional Development Platforms