Head of GTM Systems, AI

• Own the internal AI operating model for GTM, including skills libraries, agent evaluations, cost, adoption, and ROI
• Partner with Data and Enablement to establish AI operating practices
• Act as customer zero for AI and turn successful approaches into patterns adopted by other functions
• Own the long-term design of the GTM stack across CRM, marketing automation, and customer success tooling
• Decide what to build versus buy
• Identify the best solution for business problems and assess cost and feasibility
• Lead and coach five senior individual contributors across Salesforce, marketing/BDR, customer success systems, and web operations
• Set and maintain standards for documentation, testing, and deployment
• Manage vendors end to end, including evaluations, quarterly keep-or-kill reviews, and renewals
• Partner with leaders of Data, Enablement, Security, Finance, and commercial functions
• Drive adoption and change management for new GTM capabilities across distributed teams
• Establish quarterly objectives and maintain visibility of team routines
• Lead major cross-functional changes from planning through completion
• Co-write quarterly objectives with performance and enablement teams
• Ship AI agents that monitor business data and proactively reach people, with defined business ownership and outcome measures
• Create a 12–18 month roadmap for systems infrastructure, ways of working, and the AI portfolio
• Demonstrate commercial capacity reinvested as a result of the team's work
• Agree development paths with team members and establish the team as the company's reference for AI-native operations

• 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS, or an adjacent path such as technical product management or consulting where real systems were designed and shipped with a strong AI mandate
• Ability to turn ambiguous business problems into reliable, scalable tooling
• Fluency in modern GTM systems, including Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing, or customer lifecycle tools
• Deep Salesforce fluency is a strong plus
• Experience building with modern AI tooling, including agents, plugins or skills on top of LLMs, connectors to business systems, and agent evaluations
• Ability to define KPIs, run experiments, and use data to prioritize investment and measure impact on pipeline, conversion, efficiency, and revenue
• Strategic alignment and executive communication skills
• Ability to drive change through to adoption
• Ability to thrive in ambiguous, fast-moving environments
• Experience running vendor evaluations end to end
• Ability to set and maintain standards for documentation, testing, and deployment
• Experience coaching senior individual contributors
• Fluent English (US/UK) / B2 level or equivalent (FR)
• Enthusiasm for 360Learning's working environment and Convexity Culture

• Compensation package includes base salary and a variable component
• Work From Home allowance
• Social security
• Health insurance
• Unemployment insurance
• Common contingency
• Salary guarantee fund
• Flexible hours
• Total work from home possible anywhere in Spain
• Access to six active Employee Resource Groups covering Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity
• Corporate Social Responsibility initiatives and CSR Charter
• Convexity Culture framework and team/product/process resources