Senior Cloud Network Operations Engineer

• Monitor and support customer-facing network services running on public cloud infrastructure
• Troubleshoot network connectivity issues, incidents, and service disruptions in production environments
• Investigate network traffic flows and perform fault isolation across cloud and network infrastructure
• Work with engineering and support teams to resolve technical issues and escalate complex incidents when needed
• Follow operational procedures, runbooks, and incident, change, and problem management processes
• Document troubleshooting steps, technical findings, and actions taken
• Learn and support new cloud services, technologies, and operational processes

• Extensive professional experience in network engineering and operations
• Advanced knowledge of TCP/IP, IP networking, routing and switching
• Proven ability to configure, troubleshoot and resolve VPN-related issues
• Strong expertise in firewalls and network security
• Experience managing load balancing and DNS in production environments
• Practical experience with at least one major public cloud platform, such as AWS, Azure, GCP, or IBM Cloud
• Understanding of cloud networking concepts, including VPCs/virtual networks, subnets, routing, security groups/network ACLs, and private connectivity
• Advanced troubleshooting and fault isolation skills across network and cloud environments
• Experience supporting customer-facing production environments and managing incidents
• Nice-to-have: experience with DDoS protection
• Nice-to-have: infrastructure automation with Terraform or Ansible
• Nice-to-have: experience working with REST APIs
• Nice-to-have: Python or other scripting languages
• Nice-to-have: monitoring and observability tools

• Private health insurance
• Well-being programs
• Flexible and hybrid work models
• Laptops and gear
• Training
• Language classes
• Social events
• Great offices
• Tools, autonomy, trust, and assistance to excel