Field Service Technician – Gantry / Portal Milling Machines

• Provide technical service and support at customer sites across Germany
• Diagnose and resolve electrical and electronic faults on gantry milling machines
• Perform inspections, maintenance and repairs
• Support machine installations and commissioning
• Carry out structured fault analysis
• Ensure machines are fully operational before handover to the customer
• Work independently on service assignments or together with another technician for larger interventions
• Communicate directly with customers and provide professional technical support on site

• Completed technical vocational training, ideally as an electrician, electronics / mechatronics / electromechanical technician, or comparable qualification
• Minimum 2–3 years of relevant hands-on field service experience
• Practical experience with CNC milling or turning machines
• Experience with portal/gantry milling machines is an advantage
• Good knowledge of Siemens and/or Heidenhain controls
• iTNC 530, TNC 640 or TNC7 experience is highly desirable
• Strong electrical/electronic/electromechanical troubleshooting skills
• Structured approach to fault finding
• Comfortable working independently and dealing directly with customers
• Willingness to travel regularly throughout Germany during the working week
• Fluency in either German or English; knowledge of both is an advantage

• Stable, permanent employment with an established reputable manufacturer of high-quality industrial machinery for high-end users
• Germany-wide field role with the possibility of starting service trips directly from home, depending on location
• Generally no more than two to three overnight stays away from home per week
• 40-hour working week
• Travel time fully paid as working time
• No weekend work
• Overtime compensated through additional time off and/or payment
• Travel expenses and daily allowances paid in addition to salary
• Company car also for private use
• 30 days of annual leave
• Comprehensive technical onboarding and product training, tailored to your previous experience
• Access to an internal service department for technical support during customer assignments
• Regular technical training and professional development
• Competitive fixed salary based on experience and technical expertise