Delivery Manager

• Own and continuously improve delivery governance practices across the department
• Conduct project health reviews and identify delivery risks and issues
• Monitor portfolio performance, delivery quality, customer satisfaction, and key delivery metrics
• Provide portfolio health visibility and escalate critical issues
• Establish and drive delivery standards, best practices, and quality frameworks
• Support and mentor Project Managers
• Facilitate knowledge sharing and continuous improvement initiatives
• Ensure adoption of company delivery methodologies, processes, and standards
• Own delivery escalations and coordinate resolution efforts
• Lead recovery planning for challenging or underperforming projects
• Identify portfolio-level risks and track mitigation plans
• Support leadership in managing delivery-related risks and priorities
• Collaborate with Account Managers, Project Managers, Engineering Leaders, Resource Managers, and HR partners
• Align business objectives, delivery capabilities, and resource planning
• Advise leadership on delivery performance, risks, and improvement opportunities
• Contribute to initiatives that increase delivery maturity and operational effectiveness

• 8+ years of experience in project, program, portfolio, or delivery management within the IT industry
• Previous hands-on technical experience as a Software Engineer or in another technical delivery role
• Strong understanding of software development processes and engineering challenges
• Proven experience overseeing multiple projects, accounts, or delivery streams simultaneously
• Experience leading, mentoring, or developing Project Managers, Delivery Managers, or Team Leads
• Strong understanding of delivery governance, project health management, risk management, and quality assurance practices
• Proven experience managing complex delivery escalations and leading recovery initiatives for challenged projects
• Experience establishing and improving delivery standards, processes, frameworks, and best practices across organizations
• Strong portfolio management capabilities, including identifying trends, risks, dependencies, and improvement opportunities
• Excellent stakeholder management and influencing skills
• Strong analytical and problem-solving skills with a data-driven approach
• Ability to drive organizational change and lead continuous improvement initiatives
• Excellent communication, facilitation, coaching, and leadership skills
• Experience working in cross-functional and matrix organizations
• Advanced English level

• Remote work option
• International and collaborative work environment
• Opportunities to influence strategic initiatives
• Contribution to sustainable growth
• Collaboration with strong professionals