Technical Lead Manager, FDE

• Lead a team of Forward Deployed Engineers delivering complex customer deployments to the Securiti AI platform within Veeam
• Own team growth and performance, delivery across enterprise accounts, and customer experience from first deployment through scaled use
• Manage hiring, onboarding, coaching, performance, and career development
• Own delivery planning, milestones, risks, timelines, and customer outcomes across enterprise accounts
• Balance team workload and account assignments based on skills, capacity, customer needs, and growth opportunities
• Establish operating rhythms for status updates, delivery tracking, risk management, and escalation
• Manage expectations with executive and technical stakeholders
• Review solution architecture, guide technical decisions, and resolve escalations
• Support deployments across cloud, hybrid, and on-premises environments
• Set technical standards, reusable patterns, and delivery playbooks
• Champion AI-forward tools, automation, and workflows
• Partner with Sales Engineering, Account Executives, Product, Engineering, Customer Success, and Professional Services
• Share field learnings with Product and Engineering to improve the platform and FDE organization

• 8–12+ years of experience in technical, customer-facing delivery roles, such as forward-deployed engineering, solutions engineering, platform engineering, or technical consulting
• Experience managing engineers or technical delivery teams, including hiring, coaching, performance management, and career development
• Strong program and delivery management skills, with experience managing multiple customer accounts, timelines, risks, and priorities at once
• Strong communication skills with executives, business leaders, engineers, and internal teams
• Technical depth in deployment and infrastructure, including Kubernetes, containers, Linux, cloud platforms, and hybrid environments
• Ability to review technical architecture, understand systems and code, challenge assumptions, and help teams make strong technical decisions
• Experience leading customer escalations
• Experience using AI-native tools, automation, and modern engineering workflows
• Working knowledge of data security, privacy, governance, or regulatory topics across enterprise environments
• High-ownership mindset and ability to drive outcomes across people, programs, and customers
• Bonus: Experience with DSPM, CSPM, DLP, data governance, privacy platforms, or related security domains
• Bonus: Experience leading forward-deployed, professional services, solutions delivery, or technical consulting teams at enterprise scale
• Bonus: Familiarity with GDPR, SOC 2, or ISO 27001
• Bonus: Experience using delivery or project management tools
• Bonus: Experience working in fast-paced, high-growth, geographically distributed teams

• Full-time employment
• Remote work arrangement
• Equal opportunity employer
• Confidential handling of application information