Technical Consultant – North Rhine-Westphalia, Remote

• Ensure the smooth execution of projects involving the customized VISIT software
• Provide expert support and consulting to customers and service partners
• Create detailed project plans and monitor timelines and budgets
• Technically customize and seamlessly implement VISIT in line with individual customer requirements
• Train customer administrators and users
• Ensure effective communication and collaboration between Development and Sales
• Support pre-sales and after-sales presentations and accompany the team at trade fairs
• Manage an assigned customer portfolio beyond the project lifecycle
• Serve as the primary technical point of contact for customers
• Conduct regular reviews to identify opportunities for optimization and enhancement
• Support customers in realizing the maximum value from VISIT

• Completed degree in Business Information Systems or technical training, such as IT Specialist; career changers from the IT sector are also welcome
• Strong practical experience with Windows Server, SQL databases, and APIs
• Sound understanding of technical relationships and the ability to present complex technical concepts in a clear and accessible manner
• Experience in project management, implementation, support, or consulting for software solutions
• IPMA certification is an advantage
• Strong team player with a structured, independent, and solution-oriented approach to work
• Excellent German and English language skills

• Flexible working hours
• Freedom to contribute and implement your own ideas
• Collaborative working environment, including an informal first-name culture and flat hierarchies
• Individual professional development opportunities and lifelong learning through the ASTRUM IT Academy
• Company pension scheme
• State-of-the-art technical equipment
• Health and wellness days
• Regular team events