Product Owner, Customer Experience

• Own the customer journey end-to-end, from registration to quality conversations
• Identify friction points and growth opportunities across the whole funnel
• Explore analytics with AI tools, including querying BigQuery via MCP
• Validate insights and turn them into evidence-backed hypotheses
• Write concise product briefs
• Drive ideas through specifications, prototyping, and release with developers, analysts, and designers
• Build and prioritize the backlog based on value to users and the business
• Connect initiatives to business impact, including revenue and net profit
• Scale successful experiments across the product portfolio

• Experience as a Product Owner, Product Manager, Project Manager, or Team Lead in B2C products
• Startup experience is welcome
• Hands-on approach to analysis, writing briefs, and driving ideas through to results
• Practical experience using AI tools for product analytics and documentation
• Strong command of product metrics and funnel analytics
• Solid understanding of unit economics
• Track record of owning a business metric such as revenue, turnover, or net profit
• Strong prioritization skills and comfort working with a broad scope
• Persistence and drive to achieve results in challenging conditions
• Technical background, such as a degree in a technical field or previous development experience, is a strong plus

• REMOTE OPPORTUNITY to work full-time
• Vacation 28 calendar days per year
• 7 wellness days per year (time off)
• Bonuses up to $5000 for recommending successful applicants for positions in the company
• 50% payment for professional training, international conferences, and meetings
• Corporate discount for English lessons
• Health benefits
• If you are not eligible for corporate medical insurance, the company will compensate you with up to $1,000 gross per year per employee for self-purchased health insurance or doctor’s fees for yourself and close relatives (spouse, children)
• Equipped workplace and necessary equipment in offices or co-working locations
• Reimbursement of workplace costs up to $1000 gross once every 3 years in other locations
• Internal gamified gratitude system with bonuses exchangeable for merchandise, team building activities, massage certificates, etc.