Channel Account Manager, Fluent in French

• Own and manage a large portfolio of established partners
• Establish productive, professional relationships with key personnel in assigned partner accounts
• Conduct initial onboarding and discovery with assigned partners
• Send regular marketing and communications to partner sales representatives
• Develop joint marketing plans with premier and certified partners
• Conduct strategic conversations and create business plans with key partners
• Engage and guide partner sales and marketing teams on sales approach
• Assess, validate, and communicate partner needs on an ongoing basis
• Perform brief product demos and partner portal walkthroughs to enable partners
• Promote partner attendance at partner portal walkthrough webinars
• Assist partner adoption of KnowBe4 by adding representatives to the Partner Portal
• Increase partner deal registrations through account mapping
• Direct partners to tools and content in the Partner Portal and increase partner-generated leads
• Close net-new business
• Maintain accurate pipeline and forecasting
• Meet assigned monthly sales volume targets and objectives in assigned partner accounts
• Support direct sales and customer success teams in managing the overall partner relationship
• Ensure partner compliance with partner agreements
• Maintain accurate records in Salesforce.com for opportunities, calls, emails, notes, tasks, demos, and other relevant information

• High school diploma or GED required
• Bachelor’s Degree a plus
• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
• Experience with Channel Sales preferred
• Experience with Gmail and Google Docs
• Experience with Salesforce preferred
• Must be able to demonstrate sales aptitude working with channel partners
• Effectively manage and thrive in high-volume sales environment
• Ability to gain a quick understanding of the needs and pain points of channel partners
• Strong time management and organization skills
• Excellent verbal and written communications
• Good computer skills
• Ability to leave an engaging message and sound interested
• Must be comfortable working in a highly results oriented company
• Fluent in French, as stated in the job title
• Applicant assessment and background check may be part of the hiring procedure

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses
• Modern, high-tech, and fun work environment