← Todos los empleos

VIP Account Manager, German

Sobre el puesto

• Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools
• Promote company products and services to high-value clients
• Apply effective negotiation techniques to convert leads into long-term customers
• Develop and implement initiatives to increase client satisfaction and retention
• Build and maintain strong, long-term relationships as a trusted advisor
• Monitor client activity and identify opportunities for growth and engagement
• Maintain accurate records of client interactions in the CRM system

• Established client base in LATAM
• Proven experience managing high-value clients in the Forex/CFD industry
• Fluency in German (native or C1+ level)
• English proficiency at B2 level or higher
• Mandatory CySEC Basic Certificate; CySEC Advanced Certificate is a plus
• Proven experience working for a CySEC-regulated company
• Experience in the Forex/CFD industry, preferably in VIP account management or a similar client-facing role
• Experience working with regulated EU clients
• Strong communication and relationship-building skills
• High level of responsibility, professionalism, and attention to regulatory compliance

• Competitive compensation and performance-based bonuses (paid in EUR directly to your bank account)
• Flexible working hours
• High autonomy in launching marketing campaigns and technical setups
• All necessary tools for comfortable and efficient work
• Corporate training
• Friendly, supportive, and positive working environment