Performance Monitoring Engineer

• Ensure the performance, availability, and reliability of business-critical applications and supporting services across cloud and hybrid environments
• Expand monitoring coverage, improve alert quality, develop actionable dashboards, define performance baselines and service objectives, and support data-driven incident triage and root-cause analysis
• Design, implement, and maintain Dynatrace monitoring for applications, services, and supporting infrastructure across cloud and on-premises environments
• Install, configure, and troubleshoot Dynatrace components, including OneAgent, ActiveGate, and platform integrations
• Validate monitoring coverage and data quality for newly onboarded and existing services
• Establish monitoring standards for tagging, management zones, naming conventions, alert routing, dashboard patterns, and runbooks
• Create and tune alerting strategies using events, problems, anomaly detection, thresholds, and performance baselines
• Develop and maintain dashboards, reports, and service health views for engineering teams and leadership
• Define and recommend performance monitoring KPIs, SLOs, and SLAs aligned with business outcomes
• Analyze performance and capacity trends, identify degradation or scaling risks, and recommend remediation options
• Support incident triage by analyzing traces, service flows, dependencies, logs, metrics, and user-experience signals
• Lead deep-dive investigations into performance, reliability, and scalability issues
• Collaborate with engineering and operations teams to isolate impact, determine root causes, and track remediation actions
• Integrate Dynatrace with ITSM and collaboration workflows to support ticket creation, alert enrichment, and ownership routing
• Automate monitoring onboarding and operational activities through APIs, scripting, CI/CD practices, and configuration-as-code approaches
• Partner with application development and DevOps teams to instrument services and embed observability throughout the SDLC
• Maintain technical documentation and contribute to the monitoring knowledge base
• Provide guidance and training to teams adopting Dynatrace and observability practices

• 5 or more years of experience in application development, DevOps, Site Reliability Engineering, platform engineering, or production operations supporting cloud or hybrid environments
• Strong understanding of application performance monitoring and observability concepts, including metrics, logs, traces, dependency mapping, synthetic monitoring, alerting, SLOs, and SLAs
• Experience troubleshooting production performance and reliability issues using telemetry and structured investigation methods
• Working knowledge of distributed systems, microservices, containers, Kubernetes, Windows and Linux, HTTP, DNS, load balancing, and networking fundamentals
• Experience with AWS or Azure environments
• Experience with scripting and automation using PowerShell, Python, Bash, APIs, or equivalent technologies
• Understanding of CI/CD practices and their use in scalable monitoring onboarding and operational automation
• Ability to learn Dynatrace quickly and apply it to service onboarding, telemetry validation, dashboards, alert tuning, and troubleshooting
• Strong analytical, problem-solving, communication, and collaboration skills
• Fluent English, both written and spoken
• Proven ability to work effectively with global, multicultural, and distributed teams
• Hands-on experience with Dynatrace in enterprise environments preferred
• Dynatrace Associate or Dynatrace Professional certification preferred
• Experience administering Dynatrace at enterprise scale preferred
• Experience with ITSM integrations and operational workflows preferred
• Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field is preferred
• Relevant professional experience may be considered in place of a specific academic background

• 100% remote working model
• Schedule flexibility may occasionally be required for global meetings, critical incidents, or production activities
• PJ (Pessoa Jurídica) contracting model
• Exceptional-basis travel may be required