Technical Services Geologist

• Work safely and professionally underground and at remote locations
• Provide training, technical support, and consulting services to customers
• Train customers with diverse technical and mining industry backgrounds
• Assess, document, and resolve customer issues in a timely manner
• Communicate effectively with customers to drive adoption and expanded use of MVS technologies
• Serve as the primary technical owner for customers and prospects in Australia and the surrounding region
• Collaborate with the regional team to drive business development and industry awareness in Australia/APAC
• Identify expansion, upsell, and renewal opportunities within assigned accounts
• Gather customer feedback at mine sites and through remote touchpoints, translating insights into product, training, and go-to-market improvements
• Support Sales and GTM teams with business cases, evaluations, pilots, conversions, and post-deployment ROI reinforcement
• Test and familiarize yourself with new product releases and features
• Develop and refine training materials, best practices, and customer enablement content
• Build cross-functional relationships with Product, Engineering, and GTM teams
• Respond professionally to evolving priorities and ad-hoc requests
• Travel up to 50% domestically and internationally

• 5+ years prior underground mining experience in Technical Services strongly preferred, e.g. in Geology, Geotech, Engineering, etc.
• Bachelor of Science in Geology, Engineering, or related discipline strongly preferred
• Confident, customer-focused approach with the ability to build long-term relationships
• Ability to balance technical delivery with account ownership and commercial awareness
• Self-starter who learns new technologies, products, and use cases quickly
• Understanding of underground face mapping concepts
• Experience with underground mapping, modeling, and/or engineering software
• Strong communication skills across technical, operational, and commercial audiences
• Ability to deal with multiple, competing demands and prioritize appropriately
• Comfortable presenting to small groups, site teams, and customer leadership
• Excellent written, verbal, and reading comprehension skills in English
• Valid driver's license and passport
• Ability to work underground and at remote locations
• Ability to travel up to 50% domestically and internationally
• Ability to occasionally work in confined spaces and lift up to 30 kg

• Competitive salary
• Generous PTO
• Fully remote position
• Opportunity for hands-on work with cutting edge technology
• Small team that allows for immediate impact and showcasing of your talents