Technical Support Engineer

• Monitor and perform initial diagnosis of infrastructure problems
• Respond to alerts independently or with the duty DevOps engineer for the responsible team
• Create new and improve existing monitoring rules
• Perform basic DevOps tasks
• Document monitoring, alerts, diagnoses, and DevOps work
• Participate in on-duty shifts one week per month

• 1+ years of experience as a Technical Support
• Knowledge of Linux, AWS, Docker, CI/CD, monitoring and version control systems
• Willingness to learn Linux, AWS, Docker, Terraform, Kubernetes, CI/CD, Prometheus and Grafana
• Readiness to work on-duty shifts
• B2+ English
• Fluency in Ukrainian

• Flexible working environment with remote and hybrid working options
• Performance-based bonus system
• Stock options
• Courses, conferences, and access to learning resources
• Career growth and internal mobility support
• Health coverage
• Wellness programmes
• Access to fitness options
• Quarterly company-wide Mental Health Days
• Flexibility for parents
• airSlate Junior Club for kids
• Company-wide family days
• Pet-friendly approach
• Charitable initiatives through the airSlate Care programme
• Matching employee donations