Maritime IT Field Service Technician

• Deliver high-quality technical support and on-site services to maritime clients across various regions
• Install, upgrade, commission, maintain, and troubleshoot VSAT systems (C/Ku/Ka-band), Starlink, and L-band terminals, including FleetBroadband and Iridium Certus
• Perform onboard LAN/WAN setup, IP networking, firewall configuration, and cybersecurity compliance checks
• Provide hands-on technical support for routers, switches, servers, Wi-Fi access points, and IoT maritime equipment
• Collaborate with NOC teams and remote engineering support to diagnose and resolve connectivity and system performance issues
• Complete site surveys, service reports, handover documents, and technical documentation
• Follow safety protocols and client-specific requirements during onboard interventions
• Coordinate travel, tools, and spare parts with vessel agents, ship operators, and logistics teams
• Provide customer training and onboard handover support when necessary

• Proven experience in field engineering or maritime IT support roles (minimum 2 years preferred)
• Strong knowledge of maritime VSAT, L-band, and hybrid satellite systems
• Solid understanding of TCP/IP networking, VLANs, VPNs, and cybersecurity best practices
• Familiarity with maritime regulations (IMO, ISPS) and onboard IT environment
• Ability to read technical diagrams and interpret system schematics
• Strong communication, documentation, and customer service skills
• Fluent in English; other languages (e.g., Spanish, French, Arabic) are a plus
• Valid seafarer’s medical (ENG1 or equivalent)
• Willingness to travel globally on short notice

• Competitive field rates and project-based compensation
• Exposure to global clients in maritime, offshore, and oil & gas sectors
• Ongoing training and certification opportunities
• Opportunity to work within a dynamic and fast-growing international team
• Flexible, remote opportunity