Director, Partner Sales

• Develop and execute the overall third-party reseller and indirect sales strategy aligned with company growth objectives
• Lead, coach, and develop the Partner Sales Manager team, establishing performance expectations, goals, and accountability
• Establish monthly execution plans to deliver subscriber, revenue, penetration, and productivity targets
• Develop market-level strategies and expand third-party sales partners across existing and new markets
• Establish operating standards, processes, reporting, and performance management practices
• Lead the New Business Development function with quarterly onboarding goals
• Build and maintain strategic relationships with senior leadership of key reseller and third-party sales organizations
• Identify, evaluate, negotiate, recruit, and onboard new reseller partners
• Develop partner portfolios, business plans, and recurring executive-level business reviews
• Improve underperforming partners and recommend expansion, reduction, or termination of relationships
• Oversee partner referral strategies and programs
• Identify and launch new reseller, referral, affinity, community, and strategic partnerships
• Build qualified pipelines of prospective partners and business development opportunities
• Develop relationships with prospective partners, community organizations, property and business stakeholders
• Create business cases for new channel opportunities
• Partner with Marketing, Finance, Legal, Operations, and Sales leadership to launch new routes to market
• Serve as the primary leadership point of contact between the third-party sales organization and internal business partners
• Coordinate sales activity with service availability and installation capacity
• Identify and resolve customer experience and order quality issues
• Establish and enforce standards for sales quality, customer experience, brand representation, and regulatory compliance
• Monitor sales quality indicators, customer complaints, cancellations, and performance trends
• Investigate and resolve compliance or sales quality concerns

• Bachelor's degree in Business, Marketing, Communications, or related field preferred; equivalent education and relevant experience considered
• 8+ years of progressive sales leadership experience, preferably within telecommunications, broadband, cable, wireless, or a related industry
• 5+ years of experience managing indirect sales, dealer, reseller, or third-party sales channels in the FTTH industry
• Demonstrated experience leading sales managers and geographically dispersed sales organizations
• Proven ability to develop and execute sales strategies that deliver subscriber, revenue, and market penetration growth
• Experience developing partner compensation, performance management, and incentive programs
• Strong analytical skills with experience developing forecasts, business plans, and performance reporting
• Experience with territory management and sales enablement platforms; SalesRabbit experience preferred
• Ability to travel regularly throughout company markets, including field visits and partner meetings

• Medical, dental, and vision plans
• Life insurance (self, spouse, children)
• Paid Time Off
• 10 Paid Holidays
• 401(k)
• Employee Assistance Plan
• Employee Referral Plan
• Free services, if living within service area
• LinkedIn Learning
• Associate recognition program
• Advancement opportunities
• Collaborative work environment