Risk & Anti-Fraud Manager

• Review and process transactions in accordance with established procedures and internal requirements
• Conduct KYC (Know Your Customer) checks and verify user information
• Monitor user data on a daily basis to ensure compliance with applicable requirements, internal rules, and platform Terms of Use
• Identify, analyze, and investigate suspicious activity and potential fraudulent transactions
• Document the results of checks, investigations, and identified violations in internal systems
• Promptly escalate complex, unusual, or suspicious cases to the relevant teams
• Meet established KPIs and comply with SLA requirements

• Previous experience in Risk, Anti-Fraud, Transaction Monitoring, Customer Support, KYC, or a related field
• Basic understanding of fraud detection principles and risk assessment
• Ability to handle large volumes of information and repetitive tasks efficiently
• Strong attention to detail and a responsible approach to data verification
• Ability to make decisions based on available information and predefined criteria
• Basic analytical skills
• Confident basic-level proficiency in Google Sheets