Logistics Coordinator, Spanish and English

• Track shipments and provide timely pickup, transit, and delivery updates
• Vet carriers and coordinate with drivers to ensure smooth shipment execution
• Maintain accurate TMS records, shipment documents, and PODs
• Proactively resolve delays, carrier issues, and delivery exceptions
• Manage customer communications and support weekend operations
• Prepare competitive freight quotes and research market rates using DAT and Truckstop
• Source qualified US carriers and negotiate competitive rates
• Manage load coverage, carrier changes, and freight pricing
• Develop knowledge of profit margins and specialized freight types
• Manage existing customer accounts from quoting through final delivery as responsibilities expand
• Build strong customer and carrier relationships
• Grow shipment volume, maintain account records, and drive customer retention

• Fluent professional English and Spanish, both written and spoken
• Excellent verbal communication skills and confidence speaking on the phone
• Strong organizational skills and exceptional attention to detail
• Ability to manage multiple shipments, priorities, and deadlines simultaneously
• Strong problem-solving abilities and a proactive approach to challenges
• Comfortable communicating and negotiating with freight carriers
• Ability to work independently in a fast-paced, remote environment
• Strong accountability, reliability, and willingness to learn
• Interest in developing into a customer-facing Account Manager
• Preferred: 1–2 years of experience in freight brokerage, logistics coordination, dispatching, carrier sales, or transportation operations
• Preferred: Experience working with US freight carriers and transportation networks
• Preferred: Familiarity with DAT, Truckstop, or similar freight load boards
• Preferred: Experience using Transportation Management Systems (TMS), particularly Tai Software
• Preferred: Familiarity with 3CX or similar business phone systems
• Preferred: Knowledge of Dry Van, Reefer, Flatbed, Produce, Oversize, or specialized freight transportation

• Competitive base salary: Tailored to skillset and experience
• Structured development toward an Account Manager role, potentially within 3–6 months
• Fully remote role
• Become an integral member of an established US logistics company
• Build a career in freight brokerage and transportation account management