Business Operations Implementation Manager

• Support profitable business growth through pricing initiatives, pricing strategies, and margin analysis
• Partner with commercial, science, and contracts teams on solution optimization, strategic MSAs, and pricing
• Serve as a subject matter expert on Clario’s solutions and support deal reviews
• Lead change management initiatives for process improvements and system implementations
• Develop communication strategies and assess organizational readiness for change
• Collaborate on new services and business alliances to drive revenue growth
• Oversee initiatives to achieve revenue and profitability targets
• Align business processes with new solution and technology implementations
• Support long-range planning and oversee key vendor/partner relationships as needed
• Lead business transformation and process optimization initiatives
• Support inventory review meetings and strategic inventory decisions
• Facilitate workshops to gather requirements, resolve conflicts, and drive consensus
• Maintain and review KPIs measuring process effectiveness
• Prepare reports on process improvement initiatives, impact, and ROI
• Analyze data to identify trends, patterns, and opportunities
• Ensure process changes comply with regulations and internal policies
• Identify and mitigate implementation risks

• Bachelor’s degree required
• Minimum of 5 years of experience as a Product Manager, Project Manager, Business Analyst or other position working collaboratively across business stakeholders, technology organizations and customers
• Deep understanding of clinical trial industry best practices in process improvement and operational excellence
• Proven track record of successfully implementing large-scale process improvement initiatives
• Excellent written and verbal communication skills
• Excellent analytical skills
• Demonstrated ability to innovate
• Excellent team leadership and facilitation skills
• Proven ability to influence cross-functional teams without formal authority

• Competitive compensation
• Attractive benefits (security, flexibility, support and well-being)
• Remote or hybrid working