Private Cloud – Infrastructure Operations Engineer

• Monitor platform health, utilisation, and capacity across all private cloud environments
• Manage compute provisioning, configuration, and lifecycle operations
• Track resource utilisation and deliver reporting to drive efficiency and accountability
• Manage quotas, resolve capacity issues, and plan for growth
• Provide first-line operational support by triaging incidents, applying known fixes, and escalating appropriately
• Enforce operational standards, access controls, and governance policies
• Manage environment intake and provisioning for consumers
• Support compute and storage infrastructure operations, including server lifecycle, Ceph storage, and shared services
• Maintain operational documentation and runbooks
• Participate in the on-call rotation for infrastructure services
• Contribute to infrastructure efficiency and automation initiatives

• Relevant studies / BS or MS in related field or equivalent experience
• 3+ years operating cloud or virtualised infrastructure at scale
• Strong Linux systems administration (RHEL/CentOS/Ubuntu)
• Hands-on experience with distributed storage (Ceph preferred) or SAN operations
• Experience with monitoring stacks, dashboards, alerting, and capacity planning
• Virtualisation experience (KVM, VMware, or similar)
• Comfortable enforcing standards, reporting compliance, and holding consumers accountable for waste
• Ability to author and maintain clear runbooks, procedures, and operational documentation
• Strong communication skills to translate technical state into clear reporting for stakeholders
• OpenStack or Taikun operational experience strongly preferred
• Kubernetes cluster operations, including node management and cluster lifecycle
• Server hardware lifecycle experience, including rack, commission, decommission, IPMI/iDRAC/iLO
• Automation experience with Ansible, Terraform, or scripting
• ITSM/ITIL awareness, including incident, change, and problem management
• Team leadership or mentoring experience
• FinOps or cost attribution experience
• This role is not eligible for immigration sponsorship

• Generous PTO Policy
• Unplugged Days supporting work-life balance
• Flexible WFH Policy
• Mental & Physical Wellness programs
• Phone and Internet Reimbursement program
• Access to Continued Career Development
• Comprehensive Benefits and Competitive Packages
• Paid Volunteer Time
• Employee Resource Groups