Business Development Manager – New Client Acquisition

• Identify businesses with ongoing property maintenance and refurbishment requirements.
• Build targeted prospect lists focused on profitable, repeat work.
• Identify decision-makers and understand contractor appointment processes.
• Generate opportunities through outbound calls, email, LinkedIn, referrals and networking.
• Understand prospects’ property portfolios, service requirements and frustrations.
• Secure meetings, introductions, quote opportunities and supplier onboarding access.
• Own the new business sales process from initial approach through agreement and activation.
• Develop proposals and competitive offers with quoting and operational teams.
• Present proposals, handle objections and negotiate within commercial guidelines.
• Secure first confirmed work and establish ongoing relationship potential.
• Coordinate client handovers to the Client Project Management team.
• Maintain accurate prospect records, sales stages, next actions and forecasts.
• Track sector, messaging and outreach performance.
• Participate in daily stand-ups and regular sales reviews.
• Use ChatGPT and approved AI tools for research, meeting preparation, outreach and follow-up.
• Meet agreed activity, conversion and new business targets.

• A proven track record in outbound B2B sales and winning new business clients.
• Evidence that you can generate your own pipeline and close opportunities.
• Confidence making cold calls, reaching decision-makers and asking for business.
• Strong questioning, listening, presentation and negotiation skills.
• Persistence and discipline with follow-up, combined with sound judgement about where to focus your time.
• Commercial awareness and an understanding of the difference between winning revenue and winning profitable business.
• Experience in property maintenance, refurbishment, facilities management, construction or a related service sector.
• Enough trade knowledge to hold credible conversations, recognise opportunities and involve technical colleagues when needed.
• Hands-on experience using ChatGPT or similar AI tools to improve productivity.
• A commitment to continually developing your sales skills, trade knowledge and use of AI.
• Confidence using CRM systems, Microsoft Office and digital prospecting tools.
• Strong written and spoken communication and the ability to work independently against clear targets.
• Experience selling to property managers, managing agents, landlords, facilities teams or businesses with multiple sites is an advantage.
• Your own well-specified computer capable of running multiple business applications, AI tools and video calls smoothly.
• A dual-screen setup.
• A good-quality webcam.
• A good-quality headset with a clear microphone.
• Fast, reliable internet.
• A suitable dedicated, quiet and professional home office.
• Ability to work agreed hours that suit UK prospects and colleagues.
• Comfortable maintaining a consistent outbound sales routine, staying accessible and taking ownership of results.

• A role with a clear focus on winning new business.
• Support from quoting and delivery colleagues to help turn opportunities into successful client relationships.
• The opportunity to contribute to a business developing its own system with AI and automations.
• A collaborative, commercially focused environment where your results are visible.
• Opportunities to develop as the business grows.