Senior Manager, Software Engineering

• Lead, coach, and develop a multidisciplinary team of 10+ engineers across Australia
• Handle hiring, performance management, succession planning, and career development
• Build leadership capability among senior engineers and technical leads
• Partner with Product Management to shape product and technical strategy
• Translate priorities into clear roadmaps and execution plans
• Lead delivery across complex, cross-functional dependencies
• Improve transparency, predictability, and delivery effectiveness
• Guide architectural consistency and review significant technical proposals across backend, frontend, data systems, and cloud infrastructure
• Own operational outcomes across reliability, scalability, performance, security, cost optimization, observability, incident learning, and technical debt reduction
• Champion AI-assisted and agentic development practices across the software development lifecycle
• Communicate progress, risks, technical context, trade-offs, and recommendations to senior leadership and cross-functional stakeholders
• Build and operate AI-powered analytics products used by customers worldwide

• 10+ years of experience owning and delivering mission-critical software platforms, core systems, or complex SaaS products
• Demonstrated success as an engineering manager, delivering outcomes beyond a single team or across a complex technical domain
• Strong experience with distributed systems and leading teams responsible for scalable cloud services, production infrastructure, and customer-facing software
• Strong engineering judgment across architecture, system design, service boundaries, data flows, performance, reliability, security, and operational trade-offs
• Experience improving engineering quality through automated testing, CI/CD, observability, incident management, secure development practices, and disciplined technical debt management
• Strong track record of coaching engineers at different career levels, developing technical leaders, and delivering results through others
• Proven ability to influence product and engineering strategy and align teams across Product, Design, Architecture, Platform, SRE, InfoSec, and Engineering
• Experience navigating ambiguity, organizational change, competing priorities, and incomplete information while maintaining clarity, focus, and team engagement
• Excellent written and verbal communication skills for technical, product, customer-facing, and executive audiences
• Experience with comparable modern technologies in a complex SaaS environment
• Position involves access to software/technology subject to U.S. export controls; any offer is contingent upon capacity to serve in compliance with U.S. export controls

• Growth mindset support for associates through all stages of their careers
• Diverse, equitable, and inclusive workplace commitment