Field Service Engineer – Northern Ireland

• Install and commission Videojet equipment at customer sites
• Perform maintenance, servicing, and troubleshooting on installed equipment
• Support product demonstrations and trials alongside the sales team
• Build strong customer relationships through excellent service and technical support
• Identify improvement opportunities or service needs during customer visits
• Manage service cases from diagnosis through resolution with a strong sense of ownership
• Travel regularly across Ireland, the region, and mainland UK
• Start work from home and travel to customer sites, typically 1–2 hours each way
• Make occasional overnight stays depending on customer needs
• Collaborate with internal teams to improve customer performance and satisfaction

• Experience in field service or technical service roles within an electrical, mechanical, or electromechanical engineering environment
• Strong electromechanical troubleshooting skills in industrial or production environments
• Valid driving licence and willingness to travel extensively across the assigned territory
• Ability to work independently while managing multiple service tasks and customer needs
• Experience with industrial coding and marking technologies (CIJ, laser coding, labeling, or similar systems) would be advantageous but is not essential

• Competitive salary with commission scheme and annual salary review
• Company pension scheme
• Company car or van
• 25 days holiday plus public holidays
• Income Protection & Life Assurance
• BUPA & SimplyHealth healthcare
• Professional onboarding and training programs
• Career coaching and development opportunities
• Attractive employee referral programme
• Enhanced maternity & paternity pay
• Employee Assistance Program (legal, financial, and counselling support)