Senior Business Operator – Growth, Operations, AI

• Work directly with the founder to manage and improve day-to-day business operations
• Coordinate priorities and workflows across a growing portfolio of client accounts
• Take ownership of projects from planning through execution and completion
• Identify operational bottlenecks, anticipate challenges, and implement effective solutions
• Build scalable processes and systems that support business growth
• Leverage AI tools for research, analysis, automation, and execution
• Design and improve workflows that reduce manual work and increase efficiency
• Critically evaluate, customize, and refine AI-generated outputs
• Explore and implement new technologies to improve business performance
• Track, analyze, and report key business metrics, including CAC, close rates, conversion rates, and other performance KPIs
• Identify trends, diagnose performance issues, and recommend actionable improvements
• Translate data into clear insights and practical business decisions
• Help the founder prioritize initiatives based on potential impact
• Support growth initiatives, including lead generation, funnel optimization, and lead pre-qualification
• Collaborate on improving lead quality, conversion processes, and customer acquisition efficiency
• Assist with paid media and marketing-related projects when relevant
• Help identify opportunities to improve client results and overall business performance

• At least 5 years of experience in similar roles
• Strong analytical skills and the ability to interpret business data and performance metrics
• Excellent logical reasoning, critical thinking, and problem-solving abilities
• Advanced, hands-on experience using AI tools to solve real business problems
• Proven ability to independently manage projects and take ownership of outcomes
• Ability to work quickly and thoroughly without sacrificing quality
• Proactive mindset, adaptability, and comfort operating in a fast-changing environment
• Strong organizational and prioritization skills
• Clear, concise, and effective communication skills
• Ability to work closely with a founder, challenge assumptions constructively, and contribute ideas rather than simply follow instructions
• Experience in business operations, growth operations, or a Chief of Staff-type role
• Experience with AI automation tools such as n8n, Make, Zapier, or similar platforms
• Familiarity with CRM systems and workflow optimization
• Experience with paid media, particularly Meta Ads or Google Ads
• Knowledge of marketing funnels, lead generation, and conversion optimization
• Previous experience in a marketing agency or managing multiple client accounts

• 100% remote position
• Full-time contractor opportunity
• Work directly with U.S.-based businesses and leadership teams
• Opportunity to take real ownership and have a direct impact on business operations
• 10 PTO days per year
• 3 sick days per year
• 6 U.S. federal holidays
• Commissions