HR Operations, Specialist

• Coordinate employee and contractor lifecycle processes, including onboarding, contractual changes, transfers and offboarding
• Respond to day-to-day requests from employees, contractors and EOR workers
• Prepare, collect and maintain HR documentation and employee records
• Track HR requests and ensure that actions are completed accurately and on time
• Coordinate with employees, managers, Finance, Legal and external providers across different countries
• Support the consistent application of HR policies and operational processes
• Prepare and validate monthly payroll inputs, including new joiners, leavers, compensation changes, absences and other employee updates
• Coordinate with payroll, benefits and EOR providers across multiple countries
• Support benefits administration and compensation-related processes
• Investigate and help resolve payroll and benefits questions
• Maintain clear supporting documentation and appropriate approval records
• Administer employee data and operational processes in BambooHR, Jira Service Management and other HR tools
• Maintain accurate and complete HR data across systems
• Monitor incoming Jira requests and ensure timely follow-up and resolution
• Prepare regular and ad hoc HR reports, trackers and people-data analysis
• Review data and documentation to identify inconsistencies, missing information or required actions
• Support compliance with internal HR policies and applicable local requirements
• Maintain organized and audit-ready employee documentation
• Participate in global HR projects and the implementation of new processes or tools
• Identify opportunities to simplify workflows, improve data quality and make HR operations more efficient

• Previous hands-on experience in HR Operations, People Operations, HR Administration or a similar operational HR role
• Experience supporting employee lifecycle processes from onboarding through offboarding
• Strong document-management skills and excellent attention to detail
• Confidence working with HR systems, ticketing tools, reports and employee data
• Experience with BambooHR, Jira Service Management or comparable systems
• Experience preparing payroll inputs and coordinating with payroll, benefits, contractor or EOR providers
• Strong follow-through and a proactive approach to investigating and resolving requests
• Ability to prioritise multiple operational tasks in a fast-moving international environment
• Clear and professional communication skills
• Fluency in English
• Russian language skills are a strong advantage
• Availability to work through a temporary B2B arrangement based in Serbia

• Remote-first work within a collaborative global HR team
• Onboarding perks
• Referal programme bonuses
• Engagement programmes and incentives
• Temporary B2B contract – maternity leave cover (12-15 month contract)