Resource Management Specialist

• Support the Professional Services team by ensuring customer projects and engagements are staffed efficiently and resources are allocated effectively.
• Collaborate with Project Managers, Project Leaders, People Managers, and Sales.
• Maintain accurate and current project forecasts.
• Identify and align technical resources to project needs based on skills, experience, availability, and timing.
• Partner with Practice Leaders to review and validate resource requests for current and anticipated project demand.
• Partner with Sales to validate pre-delivery requirements and ensure smooth handoff into Professional Services.
• Review Sales pipeline data and validate key information for forecasting and resource planning.
• Lead resource planning meetings with Practice Leaders.
• Identify opportunities to streamline and scale resource management processes.

• A bachelor’s degree in Business Management or a related field from an accredited college or university.
• 1-3 years of experience in resource coordination, resource management, project coordination, or a related field.
• Strong working knowledge of Salesforce and project lifecycle management.
• Experience in resource management and operations, ideally within a professional services organization.
• Strong problem-solving, critical thinking, judgment, and decision-making skills.
• Excellent organizational, time management, and prioritization skills, with the ability to manage multiple tasks and competing priorities.
• Exceptional written and verbal communication skills, paired with a strong customer service mindset.
• The ability to build trusted, collaborative relationships with Project Managers, consultants, and cross-functional stakeholders.
• A proactive, flexible approach and the ability to adapt quickly in a growing, changing environment.

• Remote and in-person work options
• Flexible working arrangements and trust-based scheduling
• Company town halls and meetings for employee feedback
• Team celebrations and social events
• Anticipated travel commitment of up to 25% for certain roles