Clinical Trials Monitor II

• Review clinical trial protocols, visit schedules, enrollment assumptions, country requirements, and study documentation to determine whether and how Labcorp Smart Supply should be used
• Identify study characteristics affecting kit supply and determine service scope, assumptions, limitations, risks, and mitigations
• Lead client and study-team discussions on supply strategy, start-up quantities, resupply approach, service scope, risks, and performance
• Develop study-specific start-up kit strategies and ongoing resupply strategies
• Configure and maintain Labcorp Smart Supply services, including study parameters, resupply rules, exclusions, service dates, and quality-control settings
• Perform quality checks and peer reviews before activation
• Review system-generated orders and pending requests; investigate and correct errors and supply risks
• Monitor enrollment, site activity, kit inventory, orders, expirations, notifications, and study milestones
• Analyze trends and adjust supply strategies as study conditions change
• Investigate exceptions, failed or unmatched orders, status changes, data issues, and automated resupply interruptions
• Coordinate corrective actions, escalations, and client communications
• Evaluate kit utilization, waste, ordering activity, enrollment, site behavior, and service performance
• Provide study-specific training and guidance to clients and study partners
• Maintain study documentation, configuration records, trackers, client materials, risk logs, and amendment records
• Coordinate responsibilities, timelines, handoffs, and issue resolution across global teams and time zones

• Bachelor's degree in life sciences, clinical research, healthcare, pharmacy, nursing, business, supply chain, or a related field; equivalent relevant experience may be considered in accordance with company policy
• Minimum 10 years of relevant experience in clinical trial operations, central laboratory operations, global monitoring, study management, clinical supply, or a related operational role
• Experience in clinical trial kit supply, central laboratory services, investigator-site operations, patient recruitment or enrollment workflows, or study-specific supply forecasting
• Working knowledge of how therapeutic area, patient pathway, study phase, and site operating model can affect recruitment, visit execution, and kit demand
• Experience working with rule-based operational services, workflow tools, or clinical systems
• Experience facilitating client meetings, delivering training, completing quality reviews, and managing operational risk or change in a regulated environment
• Advanced critical thinking and ability to connect study design, patient flow, site activity, enrollment, logistics, system logic, and operational impact
• Constructive challenge and influencing skills
• Clear, concise, and confident written and verbal communication, with strong facilitation and client-facing skills
• Sound judgment, attention to detail, and disciplined quality-control practices
• Data literacy and proficiency in interpreting dashboards, spreadsheets, trends, exceptions, and operational metrics
• Strong understanding of clinical trial operations, including study start-up, site activation, screening, enrollment, patient visits, amendments, closeout, site challenges, shipping constraints, and clinical supply risk
• Ability to learn complex systems and apply configurable business rules accurately
• Strong collaboration, accountability, adaptability, and prioritization across multiple global studies and time zones

• Equal Opportunity Employer
• Accommodation assistance for individuals with disabilities
• Inclusive and non-discriminatory workplace