Principal SRE

• Own, build, maintain, and scale the infrastructure supporting the product, with reliability and cost-efficiency as first-class concerns
• Define and track SLIs, SLOs, and error budgets for availability, latency, throughput, and scalability
• Identify and eliminate toil through code, infrastructure-as-code, and self-healing systems
• Design, maintain, and improve CI/CD pipelines for safe and frequent delivery with fast feedback
• Partner with software engineers and QA to embed reliability and quality through testing strategy, deployment practices, and shared ownership of production
• Use AI/AIOps to automate remediation, surface anomalies, reduce alert noise, and improve monitoring, reporting, and on-call signal quality
• Lead incident response, drive blameless postmortems, and turn incidents into systemic improvements
• Define reliability and operational best practices
• Mentor engineers and help shape the company's reliability strategy

• 5+ years of experience in an SRE, DevOps, or Platform Engineering role, with a track record of owning systems end to end
• Strong grasp of reliability engineering fundamentals: SLIs/SLOs, error budgets, and reducing toil
• Hands-on experience designing modernising and operating CI/CD pipelines
• Solid infrastructure-as-code skills (Terraform / Pulumi / CloudFormation)
• Experience with cloud platforms (GCP / AWS / Azure) and container orchestration (Kubernetes / Docker)
• Proficiency in at least one programming/scripting language for automation (Python / Go / Bash)
• Strong observability experience: metrics, logging, tracing, and alerting (NewRelic, Prometheus / Grafana / Datadog / OpenTelemetry)
• Applied experience using AI/AIOps to automate, measure, report, and alert - anomaly detection, intelligent alerting, noise reduction, or automated remediation
• A collaborative mindset and comfort working alongside engineers and QA toward shared reliability goals
• Demonstrated technical leadership—mentoring engineers, driving cross-team initiatives, and influencing engineering practices
• Prior experience working with Google Cloud Run (impressive if you have)
• Experience introducing AIOps tooling into an existing observability stack (impressive if you have)
• Background in performance and load testing (impressive if you have)
• Familiarity with security and compliance practices (SOC 2 / ISO 27001 / GDPR) (impressive if you have)
• Authorized to work in Bulgaria

• Option to work remotely or hybrid
• Free parking available
• Game zone and relaxation area
• Private health insurance, including dental care
• 5 extra days after your 1st and 5th year with us
• Company-sponsored training and development
• Competitive bonus for successful referrals
• Social events
• Add insurance coverage for a family member
• Fully covered sports pass