SAP CRM S/4HANA Techno-Functional Consultant

• Gather and analyse business requirements in customer management processes and translate them into functional and technical specifications
• Design, configure and enhance SAP CRM / SAP S/4HANA customer management solutions, including Business Partner, contracts, service and customer interaction processes
• Develop and enhance solutions technically using ABAP / ABAP OO, CRM Web UI, BOL/GenIL, BAdIs and enhancements, OData services and Fiori applications
• Support and develop integrations between CRM / S/4HANA and other systems, including SAP IS-U / S/4HANA Utilities, billing, middleware, IDoc / RFC / web services, SAP PI/PO or CPI
• Analyse and resolve incidents and defects across functional and technical layers, including data replication and master data issues
• Participate in unit, integration and UAT testing, cutover and hypercare activities
• Prepare documentation and work closely with business stakeholders, architects and other consultants in an international team
• Support the Client’s customer management and utilities landscape during an ongoing SAP transformation

• 5+ years of relevant experience with SAP CRM and/or SAP S/4HANA customer management, including S/4HANA Service / Customer Management
• Proven techno-functional profile with functional configuration and hands-on development in ABAP / ABAP OO and CRM Web UI, BOL/GenIL
• Experience with at least one SAP S/4HANA project involving CRM / customer management functionality
• Good understanding of Business Partner, contract and customer service processes and integration patterns, including IDoc, RFC, web services, CRM Middleware / replication
• Ability to work independently in a client-facing role and communicate with business users
• Very good English; Polish is an advantage
• Availability to start immediately
• Nice to have: experience in Utilities and Energy, especially SAP IS-U / SAP S/4HANA Utilities and SAP CRM for Utilities
• Nice to have: experience with OData / SAP Gateway, Fiori / UI5, CDS views and SAP BTP
• Nice to have: experience with SAP Commerce Cloud, SAP Sales / Service Cloud (C4C) or SAP CX integration
• Nice to have: experience in Agile delivery and international, multi-vendor teams

• Long-term assignment for a leading European energy company
• Remote work in an international environment
• Working with the latest SAP technologies
• Immediate start and a real impact on a key transformation in the energy sector