Field Service Technician – Electromechanical Systems

• Install and commission sorting equipment at customer sites
• Carry out maintenance and troubleshooting operations
• Train operators and maintenance teams
• Provide technical expertise and advise customers
• Represent TOMRA to customers and contribute to service quality
• Perform preventive maintenance, troubleshooting and service visits at customer sites
• Organise work from home between customer visits
• Prepare customer visits, write service reports and update technical documentation
• Provide remote assistance when necessary
• Work primarily in Brittany and neighbouring regions
• Occasionally support colleagues and customers in other regions of France

• Technical qualification at least equivalent to a two-year post-secondary diploma in electrical engineering, industrial maintenance, automation, electronics or a related field
• Hands-on experience diagnosing electrical faults and troubleshooting electromechanical systems
• Fluency in French
• Ability to communicate effectively in English in a technical and professional environment
• Proven experience in preventive maintenance, fault diagnosis and repair of industrial equipment in a customer-focused environment
• Experience in mobile field service, on-site customer maintenance, commissioning, installation or field technical support is a strong advantage
• Good IT skills, particularly with PC systems, networks and their configuration
• Valid Category B driving licence is essential
• Strong customer-service orientation, excellent interpersonal skills and the ability to build lasting relationships of trust with customers and colleagues

• Annual bonus of up to 10%
• Company car with fuel/charging card and authorised personal use
• Family health insurance fully funded by TOMRA at 100% for you and your dependants
• All business travel expenses covered, including transportation, accommodation and travel insurance
• Benefits plan including salary continuation and life insurance
• 25 days of paid annual leave plus additional RTT days
• Laptop, mobile phone, tools, personal protective equipment and workwear provided
• Access to training and career development programmes through TOMRA Learn
• Employee share ownership programme on preferential terms
• Long-service bonus every five years
• Team events and social gatherings