Executive Leadership Secretary

• Oversee and ensure effective delivery of high-quality Executive Assistant support to allocated executives
• Lead a team of Executive Assistants in a remote team environment
• Manage meetings, events, diaries, appointments, videoconferences and associated logistics
• Manage executive travel bookings, approvals, passports, visas, costs and itineraries according to EY policy
• Screen, action, alert, file and delete email correspondence as directed
• Coordinate client visits, events, mailing lists and marketing data
• Establish and maintain relationships with clients and their respective Executive Assistants
• Support CRM pipeline management, opportunity administration, reporting, and contact and activity administration
• Collate, process and reconcile executive reimbursable expenses
• Collate and enter weekly timesheet information
• Provide general administrative support, including meeting minutes, action tracking, project information, CPE records, tool administration, data capture, transcription and ad-hoc service-line tasks
• Collaborate with the onshore GDS Liaison Coordinator to ensure team members meet executive support expectations
• Work in time zones suitable for client support and manage PPED requests as needed

• Bachelor’s degree or completed equivalent professional qualification
• Good command over English (written and spoken) is mandatory
• Minimum 3 to 10 years of work experience
• At least one year of experience working in a team environment handling virtual secretarial services is preferred
• Open to work in shifts
• Strong multitasking, prioritization, organizational and time management skills
• Strong network coordination skills
• Comfortable using IT database systems
• Excellent written and oral communication skills
• Strong team player comfortable working collaboratively
• Very good understanding of business functions and operations
• Ability to work virtually and independently
• Demonstrated ability in project planning and management
• Ability to be diplomatic when dealing with clients
• Flexibility to work outside normal hours when required
• Ability to work in a rapidly changing environment
• Professional and diplomatic communication style
• Quality-focused with strong attention to detail
• Self-starter able to manage with minimal direction
• Able to interact with senior management
• Proficient in MS Office (Word, Excel and PowerPoint)
• Fair knowledge of MS Outlook and Lync

• Continuous learning and development opportunities
• Tools and flexibility to make a meaningful impact
• Insights, coaching and confidence-building leadership development
• Diverse and inclusive culture
• Collaboration with global EY teams on exciting projects
• Exposure to people, learning, skills and insights across EY’s global delivery network