Sales Operations Analyst

• Provide actionable insights on sales performance, pipeline health, and conversion trends
• Track and report monthly conversion rates, pipeline progression, and key sales metrics
• Build and maintain reports and dashboards for Sales, Marketing, and Delivery teams
• Administer NetSuite CRM and ensure data accuracy, system integrity, and process adherence
• Design and enhance NetSuite dashboards and reporting frameworks
• Implement and maintain lead tracking systems
• Monitor sales pipeline activity and forecast accuracy
• Track inbound inquiries and sales activities for accurate data capture and reporting
• Support knowledge transfer from sales to delivery teams
• Assist with proposals, Statements of Work, and client-facing materials
• Create and validate “As Sold” documentation
• Coordinate inputs for proposals and solution documentation
• Calculate and manage sales commissions and incentive programs
• Report compensation metrics and payouts
• Support sales enablement initiatives, tools, and content
• Manage client testimonials and reviews
• Analyze campaign performance and optimize lead generation with marketing

• Bachelor's degree in business, data analytics, finance, marketing or a related field
• Excellent written and verbal communication skills
• Strong critical thinking, analytical thinking, problem-solving, data analysis, and strategic planning skills
• Ability to work independently and collaboratively in a fast-paced environment
• Fluency with Microsoft Office Suite, especially Excel, and Google Sheets
• Proficiency with CRM, ERP, and database software
• Experience with NetSuite or within the NetSuite partner community is a plus
• International experience is a plus
• Experience working closely with C-suite and executive leadership
• Ability to thrive in an entrepreneurial environment where personal drive and judgment are exercised daily

• Continuous learning
• Career development opportunities
• Opportunities to innovate and lead
• Collaboration with international teams and clients
• Bonuses for the Software Strategy team
• Sales commissions and incentive programs