Quality Manager

• Oversee quality control and assurance activities for mills within the assigned region
• Develop workflows and SOPs and conduct regular audits and inspections
• Drive corrective and preventive actions to minimise quality issues
• Analyse and consolidate quality data to identify trends, variances, and improvement areas
• Prepare periodic reports for internal and external stakeholders, including funders
• Monitor data quality across tools such as SurveyCTO
• Support audits, research, and initiatives strengthening quality systems and data processes
• Manage team members, provide expectations and workload support, give feedback, and escalate performance concerns
• Interview prospective candidates and support hiring
• Support learning, development, and wellbeing, and deliver quality assurance training
• Develop and execute project plans, coordinate stakeholders, deliverables, and timelines
• Monitor progress, coordinate meetings and action items, and maintain project documentation
• Coordinate with external vendors
• Review approval requests and ensure outputs meet Fortify Health quality standards
• Identify challenges, develop data-driven solutions, and document decisions and learnings
• Drive rollout of AI-based Iron Spot Testing at scale, including field adoption, training, troubleshooting, and performance tracking
• Improve premix inventory management to prevent use beyond expiry and standardise SOP adoption across regions
• Report to the Senior Quality Manager

• Fluency in English and Hindi (written and spoken)
• Willingness to travel up to 30% of working days within India
• Proven experience working with cross-functional teams and managing projects
• Bachelor's or higher degree in a related field, including food technology, milling engineering, biotechnology, nutrition sciences, chemistry, or another related field
• Substantial experience in quality assurance and control, preferably in the food industry or public health sector
• In-depth knowledge of food safety regulations, quality standards, and best practices
• Strong organisational and prioritisation skills
• Excellent people management skills and ability to foster a positive work culture
• Excellent teamwork skills
• Outstanding written and verbal communication skills
• Strong creative problem-solving skills and ability to make data-driven decisions
• Eagerness to learn from adversity and setbacks
• Experience working with remote team members, working independently, in an NGO or development sector, and managing teams in a growing organisation are desirable attributes

• Opportunities for career growth
• Professional development through feedback, mentorship, and learning resources
• Flexible working hours
• Remote or hybrid work options, depending on the nature of work activities
• Inclusive and supportive culture
• Meaningful, impact-driven work
• Transparent and structured systems
• Training, workshops, and mentorship opportunities
• Upskilling and cross-functional learning