Field Service Engineer

• Deliver field service work efficiently to meet cost and time objectives
• Ensure optimal performance of TOMRA Food sorting machines
• Diagnose and resolve equipment issues and conduct repairs
• Collaborate with internal departments to enhance customer support processes
• Install and adjust TOMRA Food equipment
• Train customers on system operation and maintenance
• Maintain accurate and detailed field reports for administrative follow-up
• Provide commissioning, operation, testing, integration, optimisation, maintenance, training, and repair services primarily in France

• Bachelor's degree in Electronics, Electrotechnical, Automation, or Industrial Maintenance
• Minimum 4–5 years of experience in the food industry/field is mandatory
• Fluent in English and Afrikaans is mandatory
• Proven experience in on-site preventive and corrective maintenance, supporting industrial customers
• Good understanding of IT, networking, and PC configuration
• A valid driver's license
• Ability to establish and maintain effective relationships with customers, colleagues, and management
• Willingness to travel abroad for at least 80% of the time, including weekends or holiday seasons

• Work equipment including laptop and cell phone subscription provided
• 6-month probation period
• Notice period according to the Basic Conditions of Employment Act
• Annual leave: 21 working days (after 5 years continuous service an additional 5 days annual leave provided)
• Long service recognition in accordance with TOMRA Jubilee policy
• Travel Expenses: Daily Allowance in accordance with SARS regulations for work away from home within South Africa and in other countries
• Pension Fund Scheme: Liberty Life (5% company contributions)
• Medical Aid & Mental Health Benefit policy cover: Discovery
• On call Standby Allowance
• Company Car provided; fringe benefits tax applies, detailed logbook for all travel and limited private mileage
• Life & Disability Insurance policy cover: Discovery