Sales Operations Associate, Systems & Tools

• Own, manage, and drive adoption of the GTM toolstack, including Salesforce, Gong, Clay, Qualified, Zapier, and Y-Meadows
• Serve as first-line support for reps and senior frontline managers on tooling questions
• Scope and drive GTM tooling initiatives end to end, defining milestones and driving business outcomes
• Evaluate new tools and AI-driven workflows
• Build business cases to secure investment in tools
• Build documentation, self-serve resources, and automation to reduce reactive support
• Identify manual, repetitive go-to-market processes and build automations
• Build Clay tables, enrichment waterfalls, API/webhook connections, and AI-driven columns
• Own workflow build, testing, and ongoing maintenance
• Reduce manual effort across Sales and Customer Success
• Partner with the Salesforce Admin to gather requirements, shape specifications, prioritize changes, and support CRM execution
• Own data quality standards, including deduplication, field definitions, and hygiene

• 2 to 4 years in a systems, operations, or GTM tooling role (revenue ops, sales ops, marketing ops, or similar)
• Hands-on experience building automations and working across the broader GTM toolstack (Clay, Gong, Zapier, or similar tools) – you have no problem learning new tools fast
• Experience evaluating or piloting AI tools in real business workflows
• Working fluency in Salesforce – comfortable in the data model and reporting, even without admin certification
• A track record of ramping up on new tools quickly and forming an independent point of view
• Strong ownership instincts – proven experience in scoping ambiguous cross-functional work and driving it with little oversight
• A clear, direct communicator who can translate between technical systems and non-technical stakeholders
• A genuine enthusiasm for working alongside Sales and Account Growth teams - you respect the grind of the role, and it shows in how you show up for them (even if you've never carried a quota yourself)
• Experience building Clay tables and workflows – Clay University or Cohort training is a plus
• Salesforce admin certification (not required, but useful given the CRM/systems partnership)

• The opportunity for growth in a mission-driven and well-funded start-up
• Health insurance for the principal member including dental and vision
• Company laptop
• Paid time off, Holiday pay, and Unpaid time off
• Access to no-cost on-demand mental health support, including counselling, mindfulness and meditation, and well-being courses
• Ability to work from anywhere in the Philippines (no more commutes!)
• Team outings, happy hours, company off-sites, and more!