Senior Reporting Business Analyst

• Assess customer analytic needs and recommend appropriate analytics solutions
• Develop real-time and near-real-time Epic production database reports using Reporting Workbench
• Develop custom metrics and RW SQL reports
• Develop operational dashboards using Radar
• Create standard and custom reports, dashboards, and views summarizing clinical, financial, and operational data
• Gather report requirements and develop report specifications with operational stakeholders and application analysts
• Develop, validate, troubleshoot, resolve, report, and close reports and analytics issues
• Serve as primary reporting contact for designated operational areas
• Partner with stakeholders to understand reporting and data needs and determine suitable solutions
• Validate reports, dashboards, and analytics for accuracy and operational usefulness
• Prepare and maintain technical documentation and specifications
• Educate and support end users in self-service reporting tools, including Slicer Dicer, Universes, Cubes, and Qlik Sense
• Partner with Epic application teams on report and dashboard access, roles, and security templates
• Monitor the intake queue and ensure service-level agreement adherence
• Answer staff and client questions by phone, email, and in person
• Provide scheduled after-hours on-call support
• Mentor junior team members in technical and functional areas
• Establish, document, and enforce reporting standards and best practices through code reviews
• Prioritize requests, enhancements, and projects with the manager
• Plan and execute retirement of legacy Crystal Reports and conversion to RW SQL and Qlik technologies
• Keep current with Epic updates and support migration to new tools and technologies
• Lead intake management and help align team priorities
• Partner with the Technical Training team to develop training and documentation solutions

• Epic Cogito Fundamentals certification
• Cogito Tools Administration certification
• Clarity Data Model certification
• Caboodle Data Model certification
• One of two clinical/access data model certifications or accreditations
• Required certifications must be obtained within 12 months of date of hire
• Bachelor's degree in Computer Science or related field, or in lieu of the degree, 10 years of progressively responsible, professional job-specific experience plus an equivalent combination of education and training
• Minimum six years of experience with BI and analytic reporting software applications
• At least two years of experience with Epic Reporting Workbench reports and Radar dashboards
• Prior production-level support and/or development experience in BI environments
• Excellent SQL skills, including writing complex queries against high-volume datasets
• Strong knowledge of data warehouse concepts and enterprise data management practices
• Excellent analytical, interpersonal, communication, presentation, problem-solving, and troubleshooting skills
• Understanding of the full reporting delivery lifecycle, from requirements definition through development and testing
• Healthcare, hospital, and ambulatory terminology and business-practice knowledge
• Knowledge of HIPAA, DNV, and MIPS regulations
• Experience gathering end-user requirements, defining data specifications, designing solutions, and modifying existing work
• Knowledge of clinical documentation and orders databases, data conversion models, workflows, master files, category lists, synonyms, and preference lists
• Ability to work independently or as a team member and manage multiple concurrent projects
• Ability to work in a dynamic environment with changing schedules and priorities, including possible evening and weekend work
• Ability to lead complex projects from inception to completion
• Understanding of Epic reporting and analytics tools, including Reporting Workbench, Radar, Slicer Dicer, Universes, and Cubes
• Qlik Sense experience
• Knowledge of report and dashboard security roles and templates
• Must be able to drive

• Equal Opportunity Employer commitment and non-discrimination in employment
• Opportunities to reach personal and professional goals
• Scheduled after-hours on-call support compensation not specified