Senior Meta Ads, Client Success Manager

• Manage and optimise Meta advertising campaigns across multiple client accounts
• Develop lead-generation strategies focused on generating qualified enquiries and improving return on investment
• Manage campaign budgets, tracking, optimisation and scaling
• Work with Meta Ads Manager, Pixel and Conversions API to monitor and improve campaign performance
• Develop creative testing strategies and use campaign data to guide optimisation decisions
• Analyse performance metrics, identify opportunities for improvement and reduce customer acquisition costs
• Communicate campaign performance and recommendations clearly to clients
• Build and maintain strong client relationships through proactive communication and accountability
• Take ownership of campaign outcomes and contribute to the agency's continued growth

• At least 5 years of hands-on Meta Ads experience
• Previous experience managing multiple client accounts, preferably within a digital marketing agency
• Proven experience generating qualified leads, reducing acquisition costs and improving ROI
• Experience with Meta Ads Manager, Pixel, Conversions API, campaign tracking and optimisation
• Ability to manage budgets, develop creative testing strategies and scale successful campaigns
• Excellent English communication skills and experience working with Australian or UK clients
• Strong analytical skills and the ability to translate campaign data into actionable recommendations
• Commercial mindset, accountability and strong client relationship management skills
• Ability to work remotely while maintaining working-hour overlap with Sydney, Australia
• Experience generating leads for professional services, healthcare, legal services or trades
• Experience managing paid advertising in an agency environment
• Potential to progress into a Head of Paid Media position

• Remote working
• Monthly budget of up to A$3,000 for candidates based in South Africa
• Early South African working hours to provide overlap with Sydney
• Opportunity to contribute directly to agency growth
• Potential career progression towards Head of Paid Media position