Client Success Manager

• Act as the primary account manager for enterprise clients to help them achieve their operational goals
• Deliver end-to-end client onboarding, platform training, and ongoing user support
• Provide technical troubleshooting and resolve operational platform issues
• Monitor client adoption metrics and account health to identify expansion opportunities and mitigate churn risks
• Manage contract renewal processes and account growth within client organizations
• Collaborate with cross-functional global teams to share client feedback and support product development
• Provide functional guidance and mentorship to junior Client Success team members

• At least 4 years of experience in Customer Success or Account Management within the B2B software sector
• Technical understanding of enterprise software ecosystems within large multinational corporations
• Experience conducting client onboarding, system demonstrations, and user training
• Ability to work effectively with global teams and clients across multiple time zones
• Structured approach to account management, task prioritization, and problem resolution

• Work within an international team environment alongside global enterprise clients
• Exposure to modern AI-driven software platforms and corporate tech ecosystems
• Professional development opportunities and clear paths for skill expansion
• Competitive compensation aligned with experience and a standard benefit package